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Return Authorization



Please fill out all fields to the best of your knowledge. The Osprey Warranty department will contact you within 2 business days and issue a Return Authorization number to return your pack. You will receive detailed shipping instructions after your Return Authorization number has been issued to you.

If you have any questions or concerns, please feel free to contact us:
Toll-free Warranty/Returns 866-314-3130
*Items on the form with asterisks are required fields.
First Name: *
Last Name: *
E-mail: *
Phone: *
Return Address
Address: *
(please try to avoid PO boxes if possible)
City: *
State: * Zip: *
Pack Name and Volume: * (e.g. Ariel 55)
Color and Size: *
Brief description of the issues: *
 

30 Years of Osprey Packs
Osprey's All Mighty Guarantee

Osprey will repair for any reason, free of charge, any damage or defect in our product - whether it was purchased in 1974 or yesterday.

If we are unable to perform a quality repair on your pack, we will happily replace it. We proudly stand behind this guarantee, so much so that it bears the signature of company founder and head designer, Mike Pfotenhauer.

Osprey Packs