Return Authorization
Please fill out all fields to the best of your knowledge.
The Osprey Warranty department will contact you within 2 business days and issue a
Return Authorization number to return your pack. You will receive detailed shipping
instructions after your Return Authorization number has been issued to you.
If you have any questions or concerns, please feel free to contact us:
Toll-free Warranty/Returns 866-314-3130
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Osprey's Lifetime Warranty
Osprey covers defects in material and craftsmanship for the reasonable lifetime and
intended useage of your product. Should any flaw appear due to defective materials
or craftsmanship, we will happily repair or replace the product at no cost to the owner.
If we determine the damage to be the result of normal wear and tear, abuse or accident,
or exceeding reasonable expectations of the products lifespan, repairs will be made at
a reasonable cost. We proudly stand behind this guarantee - it offers us the chance to
see the effects of real user wear on our gear.
Please clean your pack before returning it!
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