For questions regarding warranty needs, please use one of the the links provided below or call 866-314-3130.
For general questions about our warranty, please visit our All Mighty Guarantee page.
If you need to send your pack in for a repair, please fill out our Return Authorization Form.
If you need a replacement part (buckle, zipper pull, etc.), please fill out the Parts Request Form.
If you have a warranty issue with a reservoir, please fill out our online Reservoir Warranty Claim Form.
To register your new Poco Child Carrier, please fill out the online Poco Registration Form.
Need an invoice? Please fill out the Invoice Request Form. Please note this form is for Retail Stores ONLY.
Have any invoice/shipping discrepancies in your latest shipment? Please fill out the Retail Claims Form. Please note this form is for Retail Stores ONLY.
Interested in becoming a certified Osprey Dealer? Please fill out the New Dealers Inquiries Form.
Please visit the International Customer Service Page.