Need help selecting the right pack? Having trouble with fit or sizing? Give us a call or drop us an email. We'd love to help you out.
Monday - Friday
8am - 5pm MST
Warranty & Returns
For questions regarding warranty needs, please use one of the the links provided below or call 866-314-3130.For general questions about our warranty, please visit our All Mighty Guarantee page.
If you need to send your pack in for a repair, please fill out our Return Authorization Form.
If you need a replacement part (buckle, zipper pull, etc.), please fill out the Parts Request Form.
Please visit the International Customer Service Page.
Hydraulics Reservoir Warranty Claim
If you have a warranty issue with a reservoir, please fill out our online Reservoir Warranty Claim Form.
To register your new Poco Child Carrier, please fill out the online Poco Registration Form.
Retail Invoice Request
Need an invoice? Please fill out the Invoice Request Form. Please note this form is for Retail Stores ONLY.
Have any invoice/shipping discrepancies in your latest shipment? Please fill out the Retail Claims Form. Please note this form is for Retail Stores ONLY.
New Dealers Inquiries
Interested in becoming a certified Osprey Dealer? Please fill out the New Dealers Inquiries Form.