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Osprey Packs is the leading manufacturer of backpacks and travel gear. Our headquarters is located in southwest Colorado nestled in the corner of the rugged San Juan Mountains and on the edge of vast sandstone canyon country. Our mission for the last 40 years has been to create innovative, high-performance gear that reflects our love of adventure and our devotion to the outdoors.

 

Thanks for looking into employment opportunities with Osprey Packs!

This page will provide information related to positions for which we’re currently recruiting.

If you’d like to be kept in the know as positions become available in the future, we’d be happy to add you to our Recruitment List.  Simply send us an e-mail to hiring@ospreypacks.com with the subject line “Subscribe to Recruiting List” and we’ll be sure to include you when we send out future recruitment announcements.


Applying for employment with Osprey Packs

  • Osprey Packs continuously accepts employment applications –
    please note that as of 12/1/2014, any cover letters/resumes not accompanying a completed Employment Application will not be retained for future consideration.
  • The “To Apply” section of any job postings listed below will specify if additional materials are needed to complete an application packet.
  • All applicants will receive a confirmation e-mail when their application materials have been processed.
  • Due to the volume of applications we receive, we are unable to provide more personalized service to applicants and respectfully request that no phone-calls be made regarding the status of your application.   

Employment Application

 

Current Job Opportunities

Key Account Representative II – Cortez, CO

Job Status: Full-Time (40 hours, hourly)

Supervision Received: Reports to Customer Service Manager

Supervision Exercised: None

Job Summary

By definition, a Key Account is an Osprey Dealer that meets one or more of the follow criteria:

  • All dealers that account for a significant percentage of our business (i.e. the 20% of our customers that provide
    80% of our business)
  • Dealers that have the potential, or are now, in the 80/20 group
  • Dealers that are of strategic importance for furthering the brand in general or with a specific category
    (i.e. in Travel accounts - such as eBags, and in Bike accounts - like Performance, Trek)
  • Dealers that have a unique situation and require extra attention (Sherpa Adventure Gear, BSA)
  • Dealers, that if we lost their business, would have a significant impact on Osprey

The Key Account Representative (KAR) will focus their time managing an assigned array of key accounts in an effort to support and increase sales through exceptional service.  Responsibilities include detailed processing and follow through of orders and forecasts, closely monitoring forecasts and sell-through performance, determining opportunities for added sales and other similar efforts.  The Key Account Representative will provide analytical and order management support to the territory rep.  They are expected to be an Osprey product expert - maintaining product knowledge, technical skills and selling enthusiasm of the entire Osprey product line.

 

Principal Duties and Responsibilities include the following; other duties as assigned:

 

  • Manages seasonal orders for the identified key accounts, including forecasts, preseason, ASAP, and closeout orders.
  • Utilizes NAV, Business Intelligence reporting and other appropriate databases to provide weekly analytics to territory reps in an effort to maximize sales.
  • Manage the accounts as it relates to customer card, ship to, and contact accuracy.
  • Oversee timely preseason/forecast order collection; review and provide commentary to Key Account Manager and manage revisions.
  • Represent the inventory needs of our top dealers in the demand planning process twice a year.
  • Maintain detailed records of all key account contracts, special programs, agreements, and “Special Deals”.
  • Delivery of exceptional customer service through written and verbal communication.
  • Provide detailed reports for REI and EMS annual sales, divided by territory, to determine commission splits for the upcoming year.
  • Provide back-up assistance to the dealer service and customer service teams as needed. 
  • Pursue professional development, especially in areas related to sales department and organizational skills.

 

The above is intended to describe the major responsibilities and requirements for this position.
It is not to be construed as an exhaustive statement of all duties, responsibilities or requirements.

Primary Contacts
Primary: Sales Director, Key Account Manager, Outdoor Sales Manager, Customer Service Manager, Sales Reps related to key accounts, and all members of the Sales Department.

Required Education and Experience
High school diploma or general education degree (GED) required; college level coursework or degree preferred. A minimum of 2 years of progressively responsible experience in a Sales and/or Dealer Support role in the outdoor retail environment required. Strong organizational skills and effective oral, written and verbal communication skills are a must. Experience with account management and related ordering/sell-through/margin analysis required. Experience operating within Microsoft Dynamics NAV (ERP) software, as it related to Osprey’s business.  Proficient skills with Microsoft Outlook, Word, Excel and PowerPoint. 

Physical Ability—Level I
The Team Member will be expected to: work in an office environment for extended hours of sitting; performing PC and other desk-related functions; lift 20 pounds overhead without assistance; perform physical activities involving extended periods of lifting, walking, standing reaching, and bending over (refer to Human Resources for details of WorkSteps program).

Compensation and Benefits

Hiring range $17.79 - $20.19/hour; depending on experience and qualifications.  Participation in: group health plans, Paid Time off (PTO) program, 401k plan (after one year), all other benefits as described in current Team Member Manual.

Required Meetings and Time/Travel
Participation in all general company meetings.  May participate in sales meetings and trade shows upon invitation. Participation in a semi-annual local’s sale.  Possible travel to territory specific events and assistance in marketing events.

Technology Issued
Desktop PC, dual monitors, Cisco phone system with sidecar and headset.

Location
This is a full time position based at the Osprey Headquarters in Cortez, Colorado U.S.A..

 

To apply:  Please submit a completed Employment Application with a cover letter that answers the supplemental questions below to: hiring@ospreypacks.com with “Key Account Rep II” in the subject line; or mail to Osprey Packs, Human Resources/CSR, 115 Progress Circle, Cortez, CO 81321.  

 

Supplemental Questions

-         What initially drew you to this role?

-         Summarize your first impressions of the position – what do you believe it will entail?

-         What strengths do you possess that would make you the best candidate for the position?

 

Application deadline: Monday, July 13, 2015


 

 

Warehouse Associate – Ogden, Utah 

Job Status
Full-Time (40 hours; hourly)

Supervision Received
Position reports to Fulfillment or Inventory and Receiving Manager

Job Summary
This role is a universal warehouse position requiring comprehensive knowledge of all basic warehouse functions. Daily responsibilities will vacillate depending on the particular needs of the Distribution Center as detailed below.

Principal Duties and Responsibilities include the following; other duties as assigned:

Receiving

  • Participate in the unloading and receipt of inbound transfers
  • Assist with putting away of newly received product
  • Run all lift and warehouse equipment (forklift, walkie stacker, reach truck, pallet jack, and hand truck) with proficiency
  • Ensure that all equipment is charged and/or fueled sufficiently

Cycle Counts

  • Assist with daily inventory cycle counts and physical inventories as directed

Return to Inventory and QA

  • Assist with Return-to-Inventory (RTI) product to process and reapply hang tags, labels, and poly bags as necessary prior to returning to inventory
  • Will assist in the Quality assurance on inbound product as necessary

Sales Order Fulfillment

  • Pick assigned sales orders for packing based on that day’s priorities, and deliver to appropriate area in DC
  • Pack product for shipping using the most efficient process and economical packaging while minimizing in-transit damage
  • Ship product in the most efficient and economical manner according to customers preferred ship method and guidelines

Warehouse Maintenance

  • May assist with relocation and storage of non-inventory items
  • Ensure that pick lines are fully stocked to meet order fulfillment demand and timely processing of return to inventory product 
  • At the end of each day and as needed periodically during the day, restock ‘each’ pick bins as necessary
  • At the end of each day and as needed periodically during the day, remove empty cartons from the warehouse aisles.  Stock the empty cartons for use where needed or bring them to the recycle bin, as appropriate
  • At the end of each day and as needed periodically during the day, collect empty pallets and move to pallet storage area
  • Dust mop the warehouse aisles at the end of each day and remove loose trash, slash guards and other debris


Participation on Company Teams and Committees

  • Participate where appropriate in various company committees and team functions.   The goals of such activities are to contribute to specific company needs and processes while expanding and diversifying knowledge and skills.

Safety

  • Follow safe work practices as prescribed by managers, and as described by the Safety Manual and Safety Committee. 


The above is intended to describe the major responsibilities and requirements for this position.

It is not to be construed as an exhaustive statement of all duties, responsibilities or requirements.

 

Required Education and Experience
Applicants must be a minimum of 18 years of age and/or possess a high school diploma or general education degree (GED); college level coursework or degree preferred. Position requires basic math; reading; writing and computer skills, particularly with Microsoft Excel, Word and Outlook (or similar e-mail program).  Must possess good literacy skills and have a desire and ability to process detailed information correctly. Effective oral and written communication skills, excellent interpersonal skills required. Also must be an independent thinker, requiring little direct supervision.  Must have or be able to obtain operator certification on all mechanized pallet handling equipment in use at Osprey. 

This role will require a flexible schedule, depending on current business needs and volume; typically scheduled for 8-hour shifts between 6:00am and 11:30pm.

Physical Ability—Level II (Warehouse/Physical) The Team Member will be expected to: perform physical activities involving extended periods of lifting, walking, standing, reaching, and bending over; lift 40 pounds overhead without assistance; work in an office environment for extended hours of sitting, performing PC and other desk-related functions

Compensation and Benefits

Hiring range is $12.00 - $13.50/hour, depending on experience and qualifications.  Participation in: employer paid group health plans, Paid Time off (PTO) program, 401k plan (after one year), and all other benefits as described in current Team Member Manual.

Technology:

Intermec and Honeywell handheld scanning device, Desktop P.C., Cisco Phone System

Required Meetings and Time/Travel

Participation in all Department and general company meetings/functions, and others relating to special assignments, as required.  May be required to work outside of normal work hours or attend offsite training/business functions. 


Location
This is a full time position which will be based at the Osprey Packs, Inc. Distribution Center in Ogden, UT U.S.A.

 

To apply:  Please submit a completed Employment Application with a cover letter that answers the supplemental questions below to: hiring@ospreypacks.com with “Ogden WA” in the subject line; or mail to Osprey Packs, Human Resources/Ogden, 115 Progress Circle, Cortez, CO 81321.

 

Supplemental Questions                                                                                                                           

  • What are your top 3 strengths related to this position?
  • What aspects of the role would you find the most challenging and why?
  • What experience do you have with an ERP system?
  • What experience do you have working with a handheld device in a warehouse setting?

Application deadline: Accepting application until positions are filled