Jobs

Osprey Packs is the leading manufacturer of backpacks and travel gear. Our headquarters is located in southwest Colorado nestled in the corner of the rugged San Juan Mountains and on the edge of vast sandstone canyon country. Our mission for the last 40 years has been to create innovative, high-performance gear that reflects our love of adventure and our devotion to the outdoors.

 

Thanks for looking into employment opportunities with Osprey Packs!

This page will provide information related to positions for which we’re currently recruiting.

If you’d like to be kept in the know as positions become available in the future, we’d be happy to add you to our Recruitment List.  Simply send us an e-mail to hiring@ospreypacks.com with the subject line “Subscribe to Recruiting List” and we’ll be sure to include you when we send out future recruitment announcements.


Applying for employment with Osprey Packs

  • Osprey Packs continuously accepts employment applications –
    please note that as of 12/1/2014, any cover letters/resumes not accompanying a completed Employment Application will not be retained for future consideration.
  • The “To Apply” section of any job postings listed below will specify if additional materials are needed to complete an application packet.

 

  • All applicants will receive a confirmation e-mail when their application materials have been processed.
  • Due to the volume of applications we receive, we are unable to provide more personalized service to applicants and respectfully request that no phone-calls be made regarding the status of your application.   

Employment Application

 

Current Job Opportunities

Warehouse Associate Ogden, UT

Job Status
Full-Time (40 hours; hourly)

Supervision Received
Position reports to Fulfillment or Inventory and Receiving Manager

Job Summary
This role is a universal warehouse position requiring comprehensive knowledge of all basic warehouse functions. Daily responsibilities will vacillate depending on the particular needs of the Distribution Center as detailed below.

Principal Duties and Responsibilities include the following; other duties as assigned:

Receiving

  • Participate in the unloading and receipt of inbound transfers
  • Assist with putting away of newly received product
  • Run all lift and warehouse equipment (forklift, walkie stacker, reach truck, pallet jack, and hand truck) with proficiency
  • Ensure that all equipment is charged and/or fueled sufficiently

Cycle Counts

  • Assist with daily inventory cycle counts and physical inventories as directed

Return to Inventory and QA

  • Assist with Return-to-Inventory (RTI) product to process and reapply hang tags, labels, and poly bags as necessary prior to returning to inventory
  • Will assist in the Quality assurance on inbound product as necessary

Sales Order Fulfillment

  • Pick assigned sales orders for packing based on that day’s priorities, and deliver to appropriate area in DC
  • Pack product for shipping using the most efficient process and economical packaging while minimizing in-transit damage
  • Ship product in the most efficient and economical manner according to customers preferred ship method and guidelines

Warehouse Maintenance

  • May assist with relocation and storage of non-inventory items
  • Ensure that pick lines are fully stocked to meet order fulfillment demand and timely processing of return to inventory product 
  • At the end of each day and as needed periodically during the day, restock ‘each’ pick bins as necessary
  • At the end of each day and as needed periodically during the day, remove empty cartons from the warehouse aisles.  Stock the empty cartons for use where needed or bring them to the recycle bin, as appropriate
  • At the end of each day and as needed periodically during the day, collect empty pallets and move to pallet storage area
  • Dust mop the warehouse aisles at the end of each day and remove loose trash, slash guards and other debris

Participation on Company Teams and Committees

  • Participate where appropriate in various company committees and team functions.   The goals of such activities are to contribute to specific company needs and processes while expanding and diversifying knowledge and skills.

Safety

  • Follow safe work practices as prescribed by managers, and as described by the Safety Manual and Safety Committee. 

The above is intended to describe the major responsibilities and requirements for this position.

It is not to be construed as an exhaustive statement of all duties, responsibilities or requirements.

Required Education and Experience
High school diploma or general education degree (GED) required; college level coursework or degree preferred. Position requires basic math; reading; writing and computer skills, particularly with Microsoft Excel, Word and Outlook (or similar e-mail program).  Must possess good literacy skills and have a desire and ability to process detailed information correctly. Effective oral and written communication skills, excellent interpersonal skills required. Also must be an independent thinker, requiring little direct supervision.  Must have or be able to obtain operator certification on all mechanized pallet handling equipment in use at Osprey. 

This role will require a flexible schedule, depending on current business needs and volume; typically scheduled for 8-hour shifts between 6:00am and 11:00pm.

Physical Ability—Level II (Warehouse/Physical) The Team Member will be expected to: perform physical activities involving extended periods of lifting, walking, standing, reaching, and bending over; lift 40 pounds overhead without assistance; work in an office environment for extended hours of sitting, performing PC and other desk-related functions

Compensation and Benefits
Hiring range is $12.00 - $13.50/hour, depending on experience and qualifications.  Participation in: employer paid group health plans, Paid Time off (PTO) program, 401k plan (after one year), and all other benefits as described in current Team Member Manual.

Technology:
Intermec and Honeywell handheld scanning device, Desktop P.C., Cisco Phone System

Required Meetings and Time/Travel
Participation in all Department and general company meetings/functions, and others relating to special assignments, as required.  May be required to work outside of normal work hours or attend offsite training/business functions. 

Training Timetable
Team Members hired for this role will be required to participate in one of two training sessions on-site in
Cortez, CO U.S.A.  Training schedule: January 26 – February 11, 2015 | February 9 – 25, 2015

Location
This is a full time position which will be based at the Osprey Packs, Inc. Distribution Center in Ogden, UT U.S.A.
in Spring 2015.

To apply:  Please submit a completed Employment Application with a cover letter that answers the supplemental questions below to: hiring@ospreypacks.com with “Ogden WA” in the subject line; or mail to Osprey Packs, Human Resources/Ogden, 115 Progress Circle, Cortez, CO 81321.                                                                                                                                                                                                                                                                                                                                                                                               

Supplemental Questions                                                                                                                                    

  • What are your top 3 strengths related to this position?
  • What aspects of the role would you find the most challenging and why?
  • What experience do you have with an ERP system?
  • What experience do you have working with a handheld device in a warehouse setting?

                                                                                                                    Application deadline: 12/3/2014

 

 

IT Support Specialist – Tier 2  Cortez, CO

 

Job Status: Full-Time (40 hours; salary)

Supervision Received: Position reports to IT Director

 Job Summary
This position is responsible for day to day and maintenance of the software and hardware platform of the company. This role works with the IT support specialist on issues that arise and do not have an easily identified solution or require further investigation or expertise. This role is also responsible for the experience of the help desk experience at Osprey maintaining quality of services (QOS) and ensuring daily company IT demands are fulfilled.

Principal Duties and Responsibilities include the following; other duties as assigned:

Helpdesk Administration

  • Maintains and develops IT ticketing system
  • Assigns and routes tickets to correct resource
  • Works with departments to ensure ease of use and positive interaction
  • Provides metrics on IT ticket resolution

Enterprise Resource Planning (ERP)

  • Reports and follows up on all ERP issues/concerns
  • ERP troubleshooting
  • Suggests ERP customizations based on Tier 1 feedback
  • Preforms initial/basic ERP training
  • Write and modifies FAQ’s
  • Executes updates and service packs

Training

  • Works with Business Process Analyst and IT Support Specialist – Tier 1 to define training needs
  • Responsible development of ERP training courses with HR department
  • Executes defined training sessions

Software Admin/Maintenance

  • Responsible for the maintenance of all company software
  • Maintains companywide OS platform (Workstation & Mobile)
  • Assists in the development / deployment of major company software initiatives
  • Oversees file share rights/security
  • VPN administration
  • Antivirus server administration
  • Content security administration
  • Domain user/group management
  • File share structure and maintenance
  • Suggests ERP customizations
  • Coordinates with Business Intelligence on ERP data environment issues/concerns

Hardware Admin/Maintenance

  • Work with IT Support Specialist (Tier 1)/ Senior Systems Engineer to coordinate server and workstation level technology decisions
  • Maintains in-house phone system
  • Determines position/workstation requirements
  • Manages/purchases workstation inventory
  • Executes equipment warranty troubleshooting and support
  • End Of Life management for all machines
  • Ensures all major update/patches are applied correctly: service packs, hot fixes, etc.

Companywide Support

  • First point of contact for all software, website problems, data discrepancies, and other IT issues
  • Administers and Develops internal tech support website
  • Works with all domestic and foreign Osprey offices to resolve day to day technology issues and concerns
  • Suggests software customizations that might provide a quick Return on Investment (ROI)
  • Generates in-house training tools to help users fully use existing technologies

 

The above is intended to describe the major responsibilities and requirements for this position.

It is not to be construed as an exhaustive statement of all duties, responsibilities or requirements.

 

Primary Contacts:  Director of IT, HR Department, all Osprey staff as issues/projects require.  Active member of Osprey’s technology planning team.

Required Education and Experience

High school diploma or general education degree (GED) required; college level coursework or equivalent experience/certification preferred. A minimum of 2 years of progressively responsible IT Tech Support responsibilities is required; technical and/or functional knowledge of ERP development tools and previous implementation experience preferred. Effective oral and written communication skills and excellent interpersonal skills a must.  The qualified candidate must possess a strong hardware and software background as well as expert level problem solving skills.

 

Expert level experience required. 

OS: Microsoft: Windows 7, Vista, XP, Server 2008+ Apple: Mac OSX, iOS6&7, Android OS

Web: Internet Explorer, Firefox, Safari, Chrome, HTML, Java

Programs: Microsoft Excel, Access, Outlook, Power Point, Exchange, AD

Experience: ERP maintenance, small business workflow

 

Knowledge of these the following platforms preferred.

Database: SQL Server

Programs: Microsoft: Visio, Project, Lync, Adobe: Creative Suite

Experience: Networking Basics

 

Physical Ability—Level II (Physical) The Team Member will be expected to: perform physical activities involving extended periods of lifting, walking, standing, reaching, and bending over; lift 40 pounds overhead without assistance; work in an office environment for extended hours of sitting, performing PC and other desk-related functions.

 

Compensation and Benefits

Hiring range: $50,000-$57,000/year, depending on experience and qualifications.  Participation in: group health plans, Paid Time off (PTO) program, including (2) days of position-specific PTO (PSPTO), 401k plan (after one year), all other benefits as described in current Team Member Manual.

 

Technology Issued

Laptop Computer; Osprey issued mobile phone and data plan

 

Required Meetings and Time/Travel

Participation in all general company meetings/functions, and others relating to special assignments, as required.  May be required to work outside of normal work hours or attend offsite training/business functions.  After hours work is a common event in the IT department. Abnormal hours/late nights may be required to troubleshoot issues, repair problems, and install technology as required.

 

Location: This is a full time position based at the Osprey Headquarters in Cortez, Colorado U.S.A.

 

­­­­­­­­­­­­­­­­­­­­To Apply
Please submit an application with an optional cover letter and resume to hiring@ospreypacks.com (with “IT – Tier 2” as the subject line) or mail to Osprey Packs, Human Resources/Tier 2, 115 Progress Circle, Cortez, CO 81321.

Application deadline: 12/12/2014