Buy Osprey Gear

Jobs

 

IT Support Specialist – Tier 1

Osprey Packs is the leading manufacturer of backpacks and travel gear. We’re located in southwest Colorado nestled in the corner of the rugged San Juan Mountains and on the edge of vast sandstone canyon country. Our mission for the last 40 years has been to create innovative, high-performance gear that reflects our love of adventure and our devotion to the outdoors. 

Job Status: Full-Time (40 hours; salary)

Supervision Received: Position reports to IT Director

Job Summary
This position is responsible for day to day and maintenance of the software and hardware platform of the company. This role is the first point of contact for all technical concerns.

Principal Duties and Responsibilities include the following; other duties as assigned:

Employee onboarding

Executes all Team Member IT onboarding tasks

  • Workstation setup including hardware, software and related maintenance
  • Configures Email account set up
  • New user creation
  • Phone setup deployment
  • Initial network setup

Software Admin/Maintenance

  • Responsible for the implementation and maintenance of all workstation software
  • Maintains companywide OS platform (Workstation & Mobile)
  • Performs virus, spyware and malware removal
  • Ensures software patches are continually updated and in good operating order
  • Assists in the development/installation of major company software initiatives
  • Maintains eFax functionality
  • Ensures company software is continually updated and in good operating order
  • Applies file share rights/security
  • Print server management
  • Reports and follows up on all Enterprise Resource Planning (ERP) issues / concerns           
  • Suggests ERP customizations
  • Configures and manages all company email accounts
  • Administers company exchange calendars, distribution, and address lists
  • Resolves all email issues: connectivity, bounce backs, etc.

Hardware Admin/Maintenance

  • Work with IT Support Specialist (Tier 2)/ Senior Systems Engineer to coordinate server and workstation level technology decisions
  • Coordinates with the Senior Systems Engineer for network moves/adds/changes
  • Responsible for implementation of all workstation software
  • Develops, maintains, and troubleshoots in-house phone system
  • Maintains and troubleshoots video conference equipment
  • Executes warranty troubleshooting and support
  • Deploys and maintains mobile devices
  • Deploys, maintains, and troubleshoots warehouse hand-scanners
  • Deploys, maintains, and troubleshoots warehouse workstation peripherals (scales, barcode scanners, etc.)
  • Ensures all major update/patches are applied correctly: service packs, hot fixes, etc.
  • Document sending
  • Locals Sale hardware setup/replacement
  • In-house tradeshow tech configuration
  • Install desktop peripherals

Companywide Support

  • First point of contact for all software, website problems, data discrepancies, and other IT issues
  • Works with all domestic and foreign Osprey offices to resolve day to day technology issues and concerns
  • Suggests software customizations that might provide a quick Return on Investment (ROI)
  • Generates in-house training tools to help users fully use existing technologies

 The above is intended to describe the major responsibilities and requirements for this position.

It is not to be construed as an exhaustive statement of all duties, responsibilities or requirements.

Primary Contacts:  Director of IT, HR Department, all Osprey staff as issues/projects require.  Active member of Osprey’s technology planning team.

Required Education and Experience

High school diploma or general education degree (GED) required; college level coursework or equivalent experience/certification preferred. A minimum of 2 years of progressively responsible IT Tech Support responsibilities is required. Effective oral and written communication skills and excellent interpersonal skills a must.  The qualified candidate must possess a strong hardware and software background as well as expert level problem solving skills.

Expert level experience required. 

OS: Microsoft: Windows 7, Vista, XP, Server 2008+ Apple: Mac OSX, iOS6&7, Android OS

Web: Internet Explorer, Firefox, Safari, Chrome, HTML, Java

Programs: Microsoft Excel, Access, Outlook, Power Point, Exchange, AD

Experience: ERP maintenance, small business workflow

Knowledge of these the following platforms preferred.

Database: SQL Server

Programs: Microsoft: Visio, Project, Lync, Adobe: Creative Suite

Experience: Networking Basics

Physical Ability—Level II (Physical) The Team Member will be expected to: perform physical activities involving extended periods of lifting, walking, standing, reaching, and bending over; lift 40 pounds overhead without assistance; work in an office environment for extended hours of sitting, performing PC and other desk-related functions.

Compensation and Benefits

Hiring range: $40,000-$55,000/year, depending on experience and qualifications.  Participation in: group health plans, Paid Time off (PTO) program, including (2) days of position-specific PTO (PSPTO), 401k plan (after one year), all other benefits as described in current Team Member Manual.

Technology Issued

Laptop Computer; Osprey issued mobile phone and data plan

Required Meetings and Time/Travel

Participation in all general company meetings/functions, and others relating to special assignments, as required.  May be required to work outside of normal work hours or attend offsite training/business functions.  After hours work is a common event in the IT department. Abnormal hours/late nights may be required to troubleshoot issues, repair problems, and install technology as required.

Location: This is a full time position based at the Osprey Headquarters in Cortez, Colorado U.S.A.

­­­­­­­­­­­­­­­­­­­­To Apply
Please submit an application with an optional cover letter and resume to hiring@ospreypacks.com (with “IT – Tier 1” as the subject line) or mail to Osprey Packs, Human Resources/Tier 1, 115 Progress Circle, Cortez, CO 81321.                                                                                                                      Application deadline: 10/22/2014


 

Associate Graphic Designer

 

Job Status
Full-Time (40 hours; hourly)

Supervision Received
Position reports to Senior Graphic Designer

Job Summary
This position’s primary objective as an entry level designer is to work directly with the Senior Graphic Designer to execute the creation and production of 3rd tier projects of the visual presentation of the brand including hangtags, advertising (print & web), tradeshow booth graphics, retail graphics, web graphics, social media assets and promotional items.

 

Principal Duties and Responsibilities include the following; other duties as assigned:

  • Maintains visual consistency throughout all Osprey branding materials through brand design work as identified by the Marketing Team and the Osprey Brand guide
  • Works to maintain consistent design standards across all media including print, web and product
  • Provides creative specific to Osprey brand in outdoor, travel and bike markets
  • Assists with a multitude of projects including product hangtags, advertising (print & web), tradeshow booth graphics, retail graphics, web graphics, social media assets, updating and uploading shared assets to Osprey Brand portals throughout the international market, and promotional items (ie. stickers, clothing, postcards, etc.)
  • Supports Photographer/Videographer as needed with in-house and on-site photo-shoots and photo processing/retouching
  • Connects with and reports weekly to Senior Graphic Designer on design updates
  • Maintains current knowledge of industry trends (outdoor and design) by reviewing professional publications and websites; participating in professional societies if possible.

Required Education and Experience
Bachelor Degree from a four year college or university required; Fine Art skills and training are preferred. A minimum of 1 year experience working full-time in a graphic design, advertising or marketing role is essential. Candidates must be able to sketch and concept with direction from Graphic Designers and skillfully convert those materials to digital formats.

Attention to detail and strong organizational skills needed in order to consistently meet deadlines. Proven ability to effectively work well within a team and take direction. Effective interpersonal and written communicator.

 

The successful candidate will possess:

  • A strong understanding of prepress and printing processes and terms
  • Ability to work flexible and extended hours in order to complete projects
  • Working knowledge and understanding of layout, color, typography as it applies to the overall brand message
  • Ability to learn quickly in order to gain understanding of Osprey product line as it applies to the brand and the design work
  • Outdoor recreational experience and industry interest and knowledge is a plus

        Software knowledge (all current versions on Mac platform)

  • Adobe Photoshop: Must be able to accurately correct and apply images for proper use across various mediums (ie. design online banners, color correction of product photos, prepare web graphics, etc.)
  • Adobe Illustrator: Many assets are created in AI, therefore taking concepts and creative vector based graphics is a crucial part of our design direction.
  • Microsoft Office Suite (Word, Excel, PowerPoint)

The previous is intended to describe the major responsibilities and requirements for this position.

It is not to be construed as an exhaustive statement of all duties, responsibilities or requirements.

 Physical Ability—Level II (Warehouse/Physical) The Team Member will be expected to: perform physical activities involving extended periods of lifting, walking, standing, reaching, and bending over; lift 40 pounds overhead without assistance; work in an office environment for extended hours of sitting, performing PC and other desk-related functions

Compensation and Benefits:

Hiring Range: $30,000 - $38,000; depending on experience and qualifications.  Participation in: group health plans, Paid Time Off (PTO) program, 1-day Position Specific PTO, 401k plan (eligibility after one year), all other benefits as described in current Team Member Manual.

Technology Issued
Macbook Pro

Required Meetings and Time/Travel
Participation in all Department and general company meetings/functions, and others relating to special assignments, as required.  May be required to work outside of normal work hours or attend offsite training/business functions. 

Location
This is a full time position based at the Osprey Headquarters in Cortez, Colorado U.S.A..

 

­­­­­­To Apply

Please submit an application and resume with an optional cover letter. Please include a link to your portfolio website and/or PDF of your work to hiring@ospreypacks.com (with “Creative” as the subject line) or mail to Osprey Packs, Human Resources/Creative,
115 Progress Circle, Cortez, CO 81321.

Application deadline: October 15, 2014

 

Warehouse Restock Associate I

                                                                                   

Job Status: Full-Time (40 hours, non-exempt)

Supervision Received: Reports to Senior Warehouse Restock Associate

Supervision Exercised: None

Job Summary: Ensure that pick lines are fully stocked in a multi-unit warehouse system to meet order fulfillment processes; requires transporting product between satellite warehouses.

Principal Duties and Responsibilities include the following; other duties as assigned:

Pick line maintenance

  • Run all lift and warehouse equipment (forklift, walkie stacker, reach truck, pallet jack, and hand truck) with proficiency to restock pick lines in our warehouses.
  • Run company’s trucks to and from satellite warehouses to keep overstock and pick line locations replenished. Understand the data capture and entry process for the maintenance of overstock locations. 
  • Assist with put away of newly received product from in-bound shipments and, as needed, help with unloading of shipment containers (may require a flexible schedule, with short notice).
  • Assist with returning product to pick line; following established procedures to ensure appropriate labeling and tracking.
  • Assist with weekly inventory cycle counts as requested.
  • Must be an independent thinker, requiring little direct supervision.
  • Must possess strong written and verbal communication skills in order to relay appropriate and timely information to Senior Warehouse Restock Associate, Inventory & Data Coordinator, and DCM.

Fulfillment & Shipping

  • This position requires an individual to be cross trained to pick orders, assist in shipping, and perform other fulfillment tasks when needed.

Warehouse maintenance

  • Will be required to maintain company vehicles in a clean and orderly appearance.
  • Participate in end-of-day warehouse clean-up to include repurposing or recycling boxes and pallets.
  • Responsible for assisting in warehouse daily housekeeping to ensure pick line area is clear of debris.
  • Ensure that all equipment is charged and/or fueled sufficiently to support the next day’s work
  • Adhere to regular maintenance schedules for vehicles/equipment.

Intra- and Inter- Departmental Company Support

  • Participate where appropriate in various company committees and team functions.   The goals of such activities are to contribute to specific company needs and processes while expanding and diversifying knowledge and skills.
  • Maintain safe work environment in warehouse as described by the Safety Manual and the Safety and Wellness Team. 

Safety

  • Maintain safe work environment in warehouse as described by the Safety Manual and the Safety and Wellness Team. 


The above is intended to describe the major responsibilities and requirements for this position.

It is not to be construed as an exhaustive statement of all duties, responsibilities or requirements.


Primary Contacts:  Communicates regularly with the Senior Warehouse Restock Associate, Inventory & Data Coordinator, DC Manager, Assistant Warehouse Manager, and Assistant Shipping Manager.

 Required Education and Experience:   Must demonstrate proficiency on all lift equipment owned by Osprey.  Must have or be able to obtain operator certification on all mechanized pallet handling equipment in use at Osprey.  Must have and maintain a valid driver’s license.  Position requires familiarity working in a Windows-based environment, with Basic skills in Excel. This position will be scheduled to work 40 hours a week, typically Monday-Friday with high volume/seasonal business needs dictating the need for occasional weekend hours. Shifts may be established between 6:00am and 10:30pm. Preference will be given to qualified candidates who have experience operating a box truck.

Physical Ability--Level II:  The Team Member will be expected to: perform physical activities involving extended periods of lifting, walking, standing, reaching, and bending over; lift 40 pounds overhead without assistance; work in an office environment for extended hours of sitting, performing PC and other desk-related functions.

Compensation and Benefits:    Salary range $11 to $15 per hour, depending on experience and qualifications.  Participation in: group health plans, Paid Time off (PTO) program, 401k plan (after one year), and all other benefits as described in current Team Member Manual.

Technology: None issued

Required Meetings and Time/Travel:  Participation in all general company meetings/functions, and others relating to special assignments, as required.  May be required to work outside of normal work hours or attend offsite training/business functions.

Location:
This is a full-time position currently based at the Osprey Packs headquarters in Cortez, Colorado U.S.A. 
The Distribution Center is relocating to Ogden, Utah U.S.A. in early 2015; eligible Team Members are encouraged to consider relocating with the Distribution Center.

To apply:  Please submit an application with an optional cover letter and resume to hiring@ospreypacks.com (with “Restock” as the subject line) or mail to Osprey Packs, Human Resources/Office Coordinator, 115 Progress Circle, Cortez, CO 81321.

Applications accepted through October 6, 2014

 

 

 

Employment Application