Jobs

Osprey Packs is the leading manufacturer of backpacks and travel gear. Our headquarters is located in southwest Colorado nestled in the corner of the rugged San Juan Mountains and on the edge of vast sandstone canyon country. Our mission for the last 40 years has been to create innovative, high-performance gear that reflects our love of adventure and our devotion to the outdoors.

 

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This page will provide information related to positions for which we’re currently recruiting.

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Applying for employment with Osprey Packs

  • Osprey Packs continuously accepts employment applications –
    please note that as of 12/1/2014, any cover letters/resumes not accompanying a completed Employment Application will not be retained for future consideration.
  • The “To Apply” section of any job postings listed below will specify if additional materials are needed to complete an application packet.
  • All applicants will receive a confirmation e-mail when their application materials have been processed.
  • Due to the volume of applications we receive, we are unable to provide more personalized service to applicants and respectfully request that no phone-calls be made regarding the status of your application.   

Employment Application

 

Current Job Opportunities

 

 

 

 
   

Systems Engineer – Cortez, CO

 

Job Status: Full-Time (40 hours; salary)

Supervision Received: Position reports to IT Director

Supervision Exercised: None

Job Summary
This position is responsible for the development, maintenance and documentation of the network, IP phone, and security for the company. This role also provides support to the IT Support Specialists (Tier 1 & Tier 2) and provides admin support on server, virtualization, and storage issues to the Senior Systems Engineer.

 

Principal Duties and Responsibilities include the following; other duties as assigned:

 

Engineering Functions

  • Design and manage data network and security infrastructure including switches, routers, firewalls and VPN appliances for internal and external Osprey networks.
  • Manage hardware and software lifecycles; including decision making structure regarding refresh of existing systems as well as new deployments.
  • Create and update existing documentation of processes and procedures in support of administration tasks.
  • Implement hardware and software solutions into the managed environments to meet customer needs.
  • Manage assigned projects and program components to deliver services in accordance with established objectives and other duties as assigned by management.
  • Design contribution of on-going projects, moves and changes.
  • Monitor and maintain data network and security infrastructure including switches, routers, WAN optimization, firewalls and VPN appliances for internal and external Osprey networks.
  • Supervises the administration of systems, servers and related network to ensure availability of services to authorized users.
  • Troubleshoot and resolve computer and telephony related issues when contacted by clients by providing both on-site and remote support.
  • Modify, maintain and update software, firmware, drivers, anti-virus and Windows update coordination through a practice of Change Management, Configuration Management and Release Management.
  • Responsible for maintaining Service Delivery to meet Customer Service Level requirements. This includes Disaster Recovery, data security and recovery, and Production level policies and procedures.
  • Create and update existing documentation of processes and procedures in support of administrations tasks.
  • Administer SAN functionality.
  • Develop and maintain enterprise phone system.
  • Develop and maintain video conference equipment (ie. LifeSize and Lync).

System Administrator Functions

The above is intended to describe the major responsibilities and requirements for this position.

It is not to be construed as an exhaustive statement of all duties, responsibilities or requirements.

Primary Contacts: Communicates primarily with the IT Director, Senior Systems Engineer, IT Support Specialists (Tier 1 & Tier 2). Interacts with all Osprey Team Members as issues/projects require.

 

Required Education and Experience

High school diploma or general education degree (GED) required; college level coursework or equivalent experience/certification preferred. A minimum of 2 years of progressively responsible IT Tech Support responsibilities is required. Effective oral and written communication skills and excellent interpersonal skills a must.  The qualified candidate must possess a strong hardware and software background as well as expert level problem solving skills.

 

Expert level experience required. 

Experience: Cisco CCNA (Voice Certification Beneficial), Project management, Small business workflow

Network: Cisco switching, routing and security (firewall, VPN) systems

OS: Microsoft: Windows 7, Server 2003, Server 2008, Server 2012 Apple: Mac OSX, Apple iOS, Android

Programs: MS Office - including Visio and Project

Enterprise Systems: VMware Vsphere 5.1+, EMC VNXe SAN, Riverbed WAN optimization

 

Physical Ability—Level II (Warehouse/Physical) The Team Member will be expected to: perform physical activities involving extended periods of lifting, walking, standing, reaching, and bending over; lift 40 pounds overhead without assistance; work in an office environment for extended hours of sitting, performing PC and other desk-related functions

 

Compensation and Benefits

Hiring range: $78,000-$85,000/year, depending on experience and qualifications.  Participation in: group health plans, Paid Time off (PTO) program, including (2) days of position-specific PTO (PSPTO), 401k plan (eligibility after one year), all other benefits as described in current Team Member Manual.

 

Technology Issued
Laptop Computer; Osprey issued mobile phone with voice and data coverage provided (or modest monthly stipend to cover the same on individual personal plan)

Required Meetings and Time/Travel
Participation in all general company meetings/functions, and others relating to special assignments, as required.  May be required to work outside of normal work hours or attend offsite training/business functions.  After hours work is a common event in the IT department. Abnormal hours/late nights may be required to troubleshoot issues, repair problems, and install technology as required.

Location
This is a full time position based on-site at the Osprey Headquarters in Cortez, Colorado U.S.A..

 

­­­­­­­­­­­­­­­­­To apply:  Please submit a completed Employment Application with a cover letter that answers the supplemental questions below to: hiring@ospreypacks.com with “Systems Engineer” in the subject line; or mail to Osprey Packs, Human Resources/Systems Engineer, 115 Progress Circle, Cortez, CO 81321.                                                                                                                                   

Supplemental Questions                                                                                                                        

  • Please detail examples of the engineering work you have done at your current or most recent position.
  • What is your greatest challenge when it comes to IT?

 Application deadline: April 15, 2015

 

Job postings and applications may be found at ospreypacks.com>lifestyle>jobs