Jobs
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Quality Assurance & Repair Associate
Job Posting
Osprey Packs, Inc. is looking for an experienced individual to fill a place in our Quality Assurance and Returns Department. The individual’s primary responsibilities will be to assist with the daily flow of warranty and repair work as well as assist with product quality assurance. This position will be best served with existing industrial sewing experience, as well as basic computer experience.
The position is full-time and based at our world headquarters in Cortez, Colorado.
Applicants are encouraged to send a cover letter and resume to qrjobs@ospreypacks.com or drop off at the main office, 115 Progress, Cortez. No phone calls please. We will be happy to provide potential candidates with a detailed position description to determine their interest and qualifications.
Primary responsibilities include:
- Oversee the disassembly, cleaning, repair, and reassembly of items daily
- Execute repairs professionally, promptly, and neatly
- Maintain 3 day or better turnaround time for all repairs
- Conduct quality inspections
- Perform general scheduled maintenance on department repair machinery
Required Education and Experience: Minimum 3 years experience as a sewing professional, preferably making backpacks. Experience in sewing machine maintenance preferred. Requires basic aptitudes in math, reading, writing, and PC use (email and spreadsheet), minimum education: high school diploma or equivalent.
Required skills: Proven background in industrial sewing, preferably with backpacks or outdoor gear. Good verbal / written communication skills, strong organizational skills and attention to detail. Ability to be professional, patient, and supportive, yet laid-back and fun to be around in our fast-paced environment. A qualified candidate should have existing skills with computer use… plus fit the outdoorsy Osprey family culture in SW Colorado.
Compensation: target hourly pay of $13/hour, attractive benefits package with paid Personal Time Off (PTO), medical insurance, and annual profit-sharing.
Timeline: Interviewing to begin immediately, hiring ASAP for an immediate start date
Software System Administrator
Job Status: Full-Time (100%)
Supervision Received: Reports to C.I.O.
Supervision Exercised: None
Job Summary: This position is responsible for the development and maintenance of the software platform for the company. This role is the first point of contact for all technical concerns involving software.
Principle Duties and Responsibilities:
Company Software
- ERP – Is the heavily involved in the selection, development, and deployment of new company ERP, 50+% of of total job until the new erp is in a production enviroment. ~ 18months
- Responsible for the selection, purchase, implementation, and maintenance of all company software
- Maintains companywide OS platform (Workstation, Server, Mobile)
- Helps CIO select new software solutions
- Performs virus, spyware and malware removal
- Ensures that software is continually updated and in good operating order
- Assists in the development / install of major company software initiatives
- Helps write simple code and routines to make day to day life easier
- Administers and Develops internal tech support website
Server
- Administers and develops osprey.ospreypacks.com domain
- Oversees file share rights / security
- Maintains Osprey’s exchange server
- Configures and manages all company email accounts
- Administers company calendars and address lists
- Resolves all email issues: connectivity, bounce backs, etc.
- Deploys and maintains mobile devices
- Executes all major update / patches: service packs, hot fixes, etc…
ERP
- Reports and follows up on all ERP issues / concerns
- Deploys and maintains 3 party ERP “bolt on” software on relationships: Brandwise, Malvern, Wildcat, etc…
- Maintains eFax functionality
- Suggests ERP customizations
- Manages electronic interchange with accounts (EDI, B2B, FTP, etc.)
- Preforms initial / basic ERP training
- Execute updates and service packs
Workstation
- Responsible for implementation and function of all purchased workstation software
- Performs virus, spyware and malware removal
- Ensures that company software is continually updated and in good operating order
- Suggests software customizations determined to be necessary
Company Wide Support
- Is the first point of contact for all software / website problems / issues
- Works with all Osprey offices (Cortez / Durango /Mill Valley / Vietnam) to resolve day to day technology issues and concerns.
Website Management – Post ERP
- Works with marketing director and contractors to develop deploy and maintain consumer websites
- Website hosting management and maintenance
- Develop and maintain Ftp and cloud based file shares
- Maintains, Develops, and Deploys company Intranet / Extranet
Primary Contacts:
Communicates primarily with the CIO, interacts with all Osprey staff as issues / projects require. Active member of company’s technology planning team.
Required Education and Experience
The qualified candidate must have a strong software background and as well as expert level problem solving skills… Expert level experience with these common platforms is required.
Experience: EDI, ERP maintenance, Small business workflow, project management, contractor management, web development
OS: Microsoft: Windows 7, Vista, XP, Server 2003, Server 2008 Apple: Mac OSX, iOS4 & 5
Database: MySQL, SQL Server
Web: Internet Explorer, Firefox, Safari, HTML, PHP, ASP.net, XML, Java…
Programs: Excel, Access, Outlook, Power Point, Adobe CS suite.
Physical Ability—Level I: The Team Member will be expected to: work in an office environment for extended hours of sitting; performing PC and other desk-related functions; lift 20 pounds overhead without assistance; perform physical activities involving extended periods of lifting, walking, standing reaching, and bending over (refer to HR Manager for details of WorkSteps program).
Compensation and Benefits: Salary range $55 - 75K depending on experience and qualifications. Participation in: group health plans, Paid Time off (PTO) program, including 3 days of position-specific PTO (PSP), 401k plan (after one year), all other benefits as described in current Team Member Manual.
Required Meetings and Time/Travel: Participation in all general company meetings/functions, and others relating to special assignments, as required. May be required to work outside of normal work hours or attend offsite training/business functions. After hours work is a common event in the IT department. Abnormal hours / late nights may be required to troubleshoot issues, repair problems, and install technology as required.
Technology Support:
Laptop Computer; Low Voice Coverage; Cell Data Coverage
How to apply: Please send resume to ssa@ospreypacks.com
Revised: 1/7/2012
