Frommers.com – Featuring Osprey’s All Mighty Guarantee – November 2015 – Osprey Packs Press
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Frommers.com – Featuring Osprey’s All Mighty Guarantee – November 2015

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Osprey
Its All Mighty Guarantee is one of the best promises in the business: “Osprey will repair any damage or defect for any reason free of charge—whether it was purchased in 1974 or yesterday.”
…Like all of the luggage manufacturers in this slideshow, it will accept damaged luggage by mail (with some brands, you can charge postage back to them—depending where you live, there may be a store where you can drop it off), and if it can’t be fixed, a new piece will be shipped to you at no cost. If your bag style has been retired, which happens often in the ever-changing luggage universe, you will receive the closest analog from its current line.