All Mighty Guarantee
Osprey will repair any damage or defect for any reason free of charge – whether it was purchased in 1974 or yesterday. If we are unable to perform a functional repair on your pack, we will happily replace it. We proudly stand behind this guarantee, so much so that it bears the signature of company founder and head designer, Mike Pfotenhauer.
* If you live outside the United States, please visit the International Customer Service page to locate the overseas Osprey Distributor closest to you.
POCO PRODUCT REGISTRATION FOR SAFETY ALERT OR RECALL
The Poco Series is offered in three models, the Poco AG Premium, Poco AG Plus and Poco AG. The name of each style is screened on the back of the carrier. We will use the information provided to contact you only if there is a safety alert or recall for this product. We will not sell, rent or share your personal information. To register your product, please complete this form and click "Send". You must register your Poco AG child carrier within 30 days of purchase.
If you have any questions, please call us at 866-314-3130, or if outside the U.S., please email us at firstname.lastname@example.org.