Dear Poco Child Carrier Customer,
Thank you for purchasing your Poco Child Carrier from Osprey Child Safety Products LLC. We appreciate the trust you placed in Osprey with your decision and hope you and your child have been enjoying miles of fun together on the trail.
We are contacting you to let you know that a mandatory safety standard is expected to go into effect for framed child carriers, such as the Poco Carriers, that were manufactured after January 1, 2015. The new standard will require that all framed child carriers manufactured after this date meet ASTM 2549-14 (as modified slightly by the new standard), a series of tests designed to ensure that such carriers will perform even more safely when used as directed.
Your Poco Child Carrier, whenever it was manufactured, is still safe for you and your child when used as directed. There has not been a requirement for framed child carriers manufactured before January 1, 2015 to meet the new ASTM 2549-14 standard. In the interest of offering all of our customers the same updated safety features, however, we have created a retrofit Poco Seat Pad that can be inserted in your early generation Poco Child Carrier to conform your carrier to the new standard. We are making these retrofit seat pads available to all Poco owners free of charge.
The retrofit consists of a wider seat pad that fits on top of the existing saddle. The seat pad is quickly and easily secured with a strap that clips under the saddle. Installation should take just a few minutes. Instructions, telephone and web resources will be included with the seat when it is shipped to you.
Whether you choose to install the Poco Seat Pad or not, your Poco Child Carrier is still safe for use when used as directed. However, we encourage you to take advantage of this offer. Simply follow the request instructions below and we will promptly ship the Poco Seat Pad to you at no cost. As always, Osprey is available to answer your questions or help you install your seat pad. A web site, toll free telephone number and email address is listed below.
Thank you for being a Poco Child Carrier customer. We wish you and your child years of happy hiking down the trail.
The Team at Osprey Child Safety Products, LLC
REQUEST YOUR POCO SEAT PAD
Applicable for Poco's produced from 2012 to 2015. Poco AG models do not need the seat pad insert.
Fill out and submit the form below .
Call 1-866-951-5197 to request your Poco Seat Pad from our Customer Service Team.
Write a letter to Osprey Child Safety Products at the address below requesting your pad.
Poco Seat Pad
115 Progress Circle
Cortez, CO 81321