Casual mountain biker and wanted to replace my old Camelback. Diswcovered Osprey packs in my local mountain bike dealer and purchased the Raptor 10 which is a well thought out and designed pack and perfect for what I use it for. I used it once and cleaned it and though I would buy the reservoir cleaning kit to assist. But I am put off from buying it on the principle of "bang for buck" as there isnt much to it. I was expecting it to cost half the advertised price. Apart from that I like the brand and the website and will be looking at buying other packs in the future.